Who should I reach out to with support requests?

Last updated: October 5, 2026

Use the address that matches your request:

  • Account access, console issues, API errors, billing, payments, credits, invoices, or refund review: support@typesafe.ai

  • Privacy questions and personal-data requests, including deletion: privacy@typesafe.ai

  • Security concerns or suspected vulnerabilities: security@typesafe.ai

  • Enterprise plans, higher capacity or rate limits, procurement, contracts, and security questionnaires: sales@typesafe.ai

For available security and compliance documents, start with the Trust Center.

If you already have a conversation about the same issue, reply there rather than starting another request.

Do not email passwords, verification codes, API keys, or full payment-card details.