Sign-in says "We couldn't verify your browser." What should I do?

Last updated: November 3, 2026

The console runs an automatic browser check during sign-in to block bots. Privacy tools, VPNs and some network setups can cause the check to fail, even for real people.

Try these steps

  1. Turn off your VPN, proxy or iCloud Private Relay and try again.

  2. Pause ad blockers and privacy extensions for console.typesafe.ai, or try a private window with extensions turned off.

  3. Allow cookies and JavaScript for the sign-in page.

  4. Update your browser to the latest version, or try a different browser.

  5. Try a different network, such as a mobile hotspot instead of an office or school network.

  6. Use your original sign-in method, for example Continue with Google or an emailed sign-in link.

Open the console

Still blocked?

Submit a support request and include:

  • Your account email

  • The support code shown on the error screen, if any

  • The error text or the page address

  • Your browser, operating system, and whether you use a VPN

  • The time of the attempt, including your time zone

  • Which of the steps above you've already tried