Why can’t I sign in or access the console?

Last updated: October 3, 2026

Check your account email and sign-in method, then try a private browser window.

Try these steps

  1. Check your account email. Confirm that you’re using the email address associated with your TypeSafe account.

  2. Use your original sign-in method. For example, sign in with Google or use an emailed sign-in link.

  3. Try a private browser window. Open the console in a private browser window and try signing in again.

Open the console

Still can’t sign in?

Contact TypeSafe Support and include:

  • Your account email

  • Organization name and ID, if available

  • The exact error you’re seeing

  • The approximate time, including your time zone

  • The last step that worked